{"product_id":"the-new-gold-standard","title":"The New Gold Standard","description":"\u003cp\u003eWhen it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience.\u003c\/p\u003e\n\u003cp\u003eThis book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.\u003c\/p\u003e\n\u003cp\u003eWritten by Joseph A. Mitchelli.\u003c\/p\u003e","brand":"Engelsk","offers":[{"title":"Default Title","offer_id":52490734338386,"sku":"9780071548335","price":148.0,"currency_code":"NOK","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0999\/0261\/9986\/files\/The-New-Gold-Standard-Joseph-Michelli-OnlyByGrace.jpg?v=1768536905","url":"https:\/\/onlybygrace.com\/da-no\/products\/the-new-gold-standard","provider":"OnlyByGrace","version":"1.0","type":"link"}