-45%
OnlyByGrace The New Gold Standard
Click to enlarge
OnlyByGrace The Mother and Child Project
The Mother And Child Project 49,00 kr.
Back to products
OnlyByGrace The power of one
The Power of One 149,00 kr.

The New Gold Standard

99,00 kr.

5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company.

På lager

Like
Beskrivelse

When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience.

This book features the five key principles behind The Ritz-Carlton Hotel Company’s success and customer service innovations. It is intended for executives and managers at all levels.

Written by Joseph A. Mitchelli.